._banner_kikml_1{justify-content:center;align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-4);background:var(--color-surface-2);font-size:var(--text-small);text-align:center;display:flex}._close_kikml_12{color:var(--color-text-2);font-size:var(--text-body);cursor:pointer;padding:0 var(--space-1);background:0 0;border:none;line-height:1}._container_lcmzh_1{width:100%;max-width:1200px;padding-inline:var(--space-4);margin-inline:auto}._narrow_lcmzh_8{max-width:760px}@media (width>=768px){._container_lcmzh_1{padding-inline:var(--space-6)}}._footer_1ctgc_1{border-top:1px solid var(--color-border);padding-block:var(--space-6);color:var(--color-text-2);font-size:var(--text-small)}._inner_1ctgc_8{gap:var(--space-4);flex-direction:column;display:flex}._links_1ctgc_14{gap:var(--space-5);flex-wrap:wrap;display:flex}._links_1ctgc_14 a{color:var(--color-text-2)}._links_1ctgc_14 a:hover{color:var(--color-accent)}@media (width>=768px){._inner_1ctgc_8{flex-direction:row;justify-content:space-between;align-items:center}}._logo_13dso_1{align-items:center;display:inline-flex}._image_13dso_6{width:auto;height:32px;display:block}@media (width<=360px){._image_13dso_6{height:28px}}._wrapper_xcqsm_1{display:inline-flex}._select_xcqsm_5{background:var(--color-surface-2);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:var(--space-2) var(--space-3);font-size:var(--text-small);min-height:var(--touch-target-min)}._header_57wpp_1{z-index:20;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--color-border);background:#0b1017e6;position:sticky;top:0}._bar_57wpp_10{max-width:1200px;padding:var(--space-3) var(--space-4);justify-content:space-between;align-items:center;gap:var(--space-4);flex-wrap:wrap;margin-inline:auto;display:flex}._logoLink_57wpp_21{display:inline-flex}._menuButton_57wpp_25{align-items:center;gap:var(--space-2);min-height:var(--touch-target-min);padding:var(--space-2) var(--space-3);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--text-small);font-weight:600;display:inline-flex}._menuIcon_57wpp_38{width:18px;height:12px;position:relative}._menuIcon_57wpp_38,._menuIcon_57wpp_38:before,._menuIcon_57wpp_38:after{display:block}._menuIcon_57wpp_38:before,._menuIcon_57wpp_38:after{content:"";background:currentColor;height:2px;position:absolute;left:0;right:0}._menuIcon_57wpp_38{border-top:2px 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p{color:var(--color-text-2)}._profileImage_1f7is_1{border-radius:var(--radius-md);width:100%;max-width:480px;height:auto;margin-bottom:var(--space-2);display:block}._badge_s70lj_1{align-items:flex-start;gap:var(--space-1);padding:var(--space-1) var(--space-3);border-radius:var(--radius-full);font-size:var(--text-small);max-width:100%;font-weight:600;line-height:1.3;display:inline-flex}._badge_s70lj_1 svg{flex-shrink:0;margin-top:.2em}._ok_s70lj_19{background:var(--color-ok);color:var(--color-on-accent)}._warn_s70lj_24{background:var(--color-warn);color:var(--color-on-accent)}._err_s70lj_29{background:var(--color-err);color:var(--color-on-accent)}._neutral_s70lj_34{background:var(--color-surface-2);color:var(--color-text-2);border:1px solid var(--color-border)}._button_nutqz_1{justify-content:center;align-items:center;gap:var(--space-2);font-family:var(--font-body);border-radius:var(--radius-md);transition:background-color var(--transition-fast), border-color var(--transition-fast), transform var(--transition-fast);min-height:var(--touch-target-min);white-space:nowrap;border:1px solid #0000;font-weight:600;display:inline-flex}._button_nutqz_1:disabled{cursor:not-allowed;opacity:.55}._button_nutqz_1:not(:disabled):active{transform:translateY(1px)}._sm_nutqz_28{padding:var(--space-2) var(--space-4);font-size:var(--text-small);min-height:36px}._md_nutqz_34{padding:var(--space-3) var(--space-5);font-size:var(--text-body)}._lg_nutqz_39{padding:var(--space-4) var(--space-6);font-size:var(--text-lead)}._primary_nutqz_45{background:var(--color-accent);color:var(--color-on-accent);box-shadow:var(--glow-accent)}._primary_nutqz_45:not(:disabled):hover{background:color-mix(in srgb, var(--color-accent) 85%, white)}._secondary_nutqz_55{color:var(--color-text);border-color:var(--color-border);background:0 0}._secondary_nutqz_55:not(:disabled):hover{border-color:var(--color-accent);color:var(--color-accent)}._ghost_nutqz_66{color:var(--color-accent);padding-inline:var(--space-2);background:0 0}._ghost_nutqz_66:not(:disabled):hover{text-decoration:underline}._loading_nutqz_76{position:relative}._spinner_nutqz_80{border:2px solid;border-right-color:#0000;border-radius:50%;width:1em;height:1em;animation:.7s linear infinite _spin_nutqz_80}@keyframes _spin_nutqz_80{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){._spinner_nutqz_80{opacity:.7;animation:none}}._card_4qc0r_1{background:var(--color-surface);border:1px solid 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var(--transition-fast)}._selectable_1hfsa_46:hover{border-color:var(--color-accent-2)}._selected_1hfsa_58{border-color:var(--color-accent);background:var(--color-surface-2);box-shadow:var(--glow-accent)}._page_18nad_1{padding-block:var(--space-7) var(--space-8);gap:var(--space-6);flex-direction:column;display:flex}._intro_18nad_8{color:var(--color-text-2);max-width:46rem}._section_18nad_13 h2{margin-bottom:var(--space-4)}._scenarioGrid_18nad_17{gap:var(--space-4);grid-template-columns:1fr;display:grid}._ticketCard_18nad_23{max-width:32rem}._ticketPanel_18nad_27{gap:var(--space-4);flex-direction:column;display:flex}._ticketNotice_18nad_33{padding:var(--space-3) var(--space-4);border-radius:var(--radius-md);background:var(--color-surface-2);border:1px dashed 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_drift_rn4cs_1{0%{transform:translate(-2%)}50%{transform:translate(2%)}to{transform:translate(-2%)}}._section_1u23o_1{padding-block:var(--space-7);background:var(--color-surface-2)}._section_1u23o_1 h2{margin-block:0 var(--space-5)}._grid_1u23o_10{gap:var(--space-4);grid-template-columns:1fr;display:grid}@media (width>=768px){._grid_1u23o_10{grid-template-columns:repeat(2,1fr)}}._item_1u23o_22{gap:var(--space-3);background:var(--color-surface);border-radius:var(--radius-md);padding:var(--space-4);flex-direction:column;margin:0;display:flex}._video_1u23o_32{aspect-ratio:16/9;border-radius:var(--radius-md);background:#000;width:100%}._video_1u23o_32:focus-visible{outline:2px solid var(--color-accent);outline-offset:2px}._caption_1u23o_44{gap:var(--space-2);flex-direction:column;display:flex}._caption_1u23o_44 h3{color:var(--color-text);margin:0}._caption_1u23o_44 p{color:var(--color-text-2);margin:0}._hero_147sl_1{padding-block:var(--space-8) var(--space-6);background-color:var(--color-bg);background-position:50%;background-repeat:no-repeat;background-size:cover;background-image:linear-gradient(to bottom, #0b10178c 0%, #0b1017c7 60%, var(--color-bg) 100%), url(/media/hero/voice-flow-960.webp);position:relative;overflow:hidden}@media (width>=901px){._hero_147sl_1{background-image:linear-gradient(to bottom, #0b10178c 0%, #0b1017c7 60%, var(--color-bg) 100%), url(/media/hero/voice-flow-1440.webp)}}@media (width>=1441px){._hero_147sl_1{background-image:linear-gradient(to bottom, #0b10178c 0%, #0b1017c7 60%, var(--color-bg) 100%), url(/media/hero/voice-flow-1920.webp)}}@media (width<=600px){._hero_147sl_1{background-image:linear-gradient(to bottom, #0b10178c 0%, #0b1017c7 60%, var(--color-bg) 100%), 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var(--space-5)}._previewHeader_147sl_99{justify-content:space-between;align-items:center;gap:var(--space-3);margin-top:var(--space-2);margin-bottom:var(--space-5);flex-wrap:wrap;display:flex}._previewHeader_147sl_99 h2{margin:0}._previewCard_147sl_113{gap:var(--space-4);flex-direction:column;display:flex}._transcript_147sl_119{gap:var(--space-3);flex-direction:column;display:flex}._transcript_147sl_119 li{padding:var(--space-3) var(--space-4);border-radius:var(--radius-md);max-width:32rem}._transcriptAgent_147sl_131{background:var(--color-surface-2);color:var(--color-text)}._transcriptVisitor_147sl_136{border:1px solid var(--color-border);color:var(--color-text-2);background:0 0;margin-left:auto}._previewStatus_147sl_143{gap:var(--space-2);flex-wrap:wrap;display:flex}._previewNote_147sl_149{color:var(--color-text-2);font-size:var(--text-small)}._scenarioGrid_147sl_154{gap:var(--space-4);grid-template-columns:1fr;display:grid}._stepList_147sl_160{gap:var(--space-5);counter-reset:step;grid-template-columns:1fr;display:grid}._step_147sl_160{gap:var(--space-2);flex-direction:column;display:flex}._stepNumber_147sl_173{border-radius:var(--radius-full);background:var(--color-surface-2);width:2.25rem;height:2.25rem;color:var(--color-accent);font-family:var(--font-heading);justify-content:center;align-items:center;font-weight:700;display:inline-flex}._step_147sl_160 p{color:var(--color-text-2)}._competencyGrid_147sl_190{gap:var(--space-4);grid-template-columns:1fr;display:grid}._competencyImageWrap_147sl_196{aspect-ratio:1;border-radius:var(--radius-md);width:100%;margin-bottom:var(--space-2);overflow:hidden}._competencyImageWrap_147sl_196 img{object-fit:cover;width:100%;height:100%;display:block}._competencyBody_147sl_211{color:var(--color-text-2);margin-top:var(--space-2)}._profileInner_147sl_216{gap:var(--space-3);flex-direction:column;align-items:flex-start;display:flex}._profileImage_147sl_223{border-radius:var(--radius-md);width:100%;max-width:480px;height:auto}._profileLink_147sl_230{margin-top:var(--space-1)}._closing_147sl_234{padding-block:var(--space-8);border-top:1px solid var(--color-border);background-color:var(--color-surface);background-position:50%;background-repeat:no-repeat;background-size:cover;background-image:linear-gradient(to bottom, #0b101799 0%, #0b1017d1 70%, var(--color-surface) 100%), url(/media/closing/conversation-960.webp);position:relative}@media (width>=901px){._closing_147sl_234{background-image:linear-gradient(to bottom, #0b101799 0%, #0b1017d1 70%, var(--color-surface) 100%), url(/media/closing/conversation-1440.webp)}}@media (width>=1441px){._closing_147sl_234{background-image:linear-gradient(to bottom, #0b101799 0%, #0b1017d1 70%, var(--color-surface) 100%), url(/media/closing/conversation-1920.webp)}}@media (width<=600px){._closing_147sl_234{background-size:contain;background-image:linear-gradient(to bottom, #0b101759 0%, #0b1017bf 78%, var(--color-surface) 100%), url(/media/closing/conversation-960.webp)}}._closingInner_147sl_277{gap:var(--space-3);text-align:center;flex-direction:column;max-width:640px;display:flex}._closingActions_147sl_285{margin-top:var(--space-3);align-items:center;gap:var(--space-3);flex-direction:column;display:flex}._contactLink_147sl_293{color:var(--color-text-2)}@media (width>=768px){._heroInner_147sl_40{max-width:900px}._scenarioGrid_147sl_154,._stepList_147sl_160,._competencyGrid_147sl_190{grid-template-columns:repeat(2,1fr)}._closingActions_147sl_285{flex-direction:row;justify-content:center}}@media (width>=1200px){._scenarioGrid_147sl_154,._stepList_147sl_160,._competencyGrid_147sl_190{grid-template-columns:repeat(4,1fr)}}._section_15eik_1{gap:var(--space-3);scroll-margin-top:var(--space-8);flex-direction:column;display:flex}._section_15eik_1 h3{margin-top:var(--space-4)}._section_15eik_1 h4{margin-top:var(--space-2)}._section_15eik_1 p,._section_15eik_1 li{color:var(--color-text-2)}._section_15eik_1 ul,._section_15eik_1 ol{gap:var(--space-2);flex-direction:column;padding-inline-start:var(--space-5);display:flex}._page_d2240_1{padding-block:var(--space-8) var(--space-8);gap:var(--space-6);overflow-wrap:break-word;flex-direction:column;display:flex}._page_d2240_1 h1,._page_d2240_1 h2{-webkit-hyphens:auto;hyphens:auto}._intro_d2240_21{color:var(--color-text-2);font-size:var(--text-lead)}._section_d2240_26{gap:var(--space-3);flex-direction:column;display:flex}._metricsNote_d2240_32{color:var(--color-text-2);font-size:var(--text-small)}._tableWrap_d2240_37{overflow-x:auto}._tableWrap_d2240_37 table{table-layout:fixed;border-collapse:collapse;width:100%}._tableWrap_d2240_37 caption{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}._tableWrap_d2240_37 th,._tableWrap_d2240_37 td{text-align:left;padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--color-border);color:var(--color-text-2);word-break:break-word}._tableWrap_d2240_37 th:first-child,._tableWrap_d2240_37 td:first-child{width:62%}._tableWrap_d2240_37 thead th{color:var(--color-text);font-family:var(--font-heading);font-size:var(--text-small);text-transform:uppercase;letter-spacing:.04em}._tableWrap_d2240_37 tbody 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